Nick Westoll
Executive Assistant to Councillor Bernie Morelli
Hamilton City Hall | Second Floor, 71 Main Street West
Hamilton, Ontario    L8P 4Y5

Office Phone: (905) 546-4550
Fax: (905) 546-2535
E-mail:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Animal Control
(i.e. Lost & Found, Injured Animals, Animal Licencing)

Phone: (905) 574-3433
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it (not for emergency matters)
Web Site: www.hamilton.ca/animalcontrol/

Building Permits / Zoning

Phone: (905) 546-2720
Building Inspections (under Permit) / Code Violations
Phone (24/7): (905) 546-3950

Business Improvement Areas

Ottawa Street
Phone: (905) 544-5822
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site:www.shopottawastreet.ca

Barton Village
Phone: (905) 540-9472
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site:  www.bartonvillage.ca

International Village
Phone: (905) 522-1778
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamiltoninternationalvillage.ca

By-law Enforcement (for Private Properties)

Phone:  (905) 546-2782  (during 8:30 A.M. to 4:30 P.M.)
Press 1 for: Environmental issues (long grass, garbage, snow on sidewalks, graffiti, etc.)
Press 2 for: Property Standards/Zoning issues (building deficiencies, zoning/illegal uses)
Press 3 for: Licencing & Permits issues (business/taxi licences, sign by-law issues)
Press 4 for: Lottery Licence Inquiries
Phone (After Hours): (905) 546-2489
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

City Hall

General Inquiries
Phone (24/7): (905) 546-2489
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca

Councillor Morelli
Phone: (905) 546-2702
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.berniemorelli.ca

Culture & Recreation

Phone: (905) 546-3747
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/CultureandRecreation/Recreation/

Economic Development

Phone: (905) 546-4222
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.investinhamilton.ca

Emergency Services – Fire and Ambulance

Emergencies: 911
General Inquiries (Fire): (905) 546-3333
General Inquiries (Ambulance): (905) 540-5782
Web Site: www.hamilton.ca/CityDepartments/EmergencyServices/

Forestry & Horticulture

Phone: (905) 546-2424, Ext. 5386
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/CityDepartments/PublicWorks/Parks/Forestry/

Garbage

Phone: (905) 546-2489
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/CityDepartments/PublicWorks/WasteManagement/

Graffiti

In Progress: 911
On Public Property: (905) 546-2489
On Private Property: (905) 546-2782
On Traffic Signs / Signals: (905) 546-4376

Health Resources

Hamilton Health Sciences
Phone:  (905) 521-2100
Web Site:  http://www.hamiltonhealthsciences.ca

St. Joseph's Healthcare Hamilton
Phone:  (905) 522-4941
Web Site:  http://www.stjosham.on.ca

Telehealth Ontario (24 Hour telephone service with access to Registered Nurses who can provide general health information)
Phone:  1-866-797-0000
Web Site:  http://www.health.gov.on.ca/en/public/programs/telehealth/

Canadian Hard of Hearing Association - Hamilton Branch
Phone:  (905) 659-7347
Web Site:  http://www.chha-hamilton.ca

HECFI (Hamilton Place, Convention Centre, Copps Coliseum)

General Phone: (905) 546-3100
Box Office Phone: (905) 546-4040
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hecfi.ca

Access to Housing (Subsidized Housing Applications / Status): (905) 524-2228

Landlord and Tenant Board (Addresses Landlord/Tenant Disputes): 1-888-332-3234

Housing Help Centre (Rental Listings, Subsidized Housing Forms, Housing Rights):
(905) 526-8100

Hamilton Tenant Helpline (Tenants Rights, Referrals to Community Resources, Print & Video Resources): (905) 526-9119

Housing Emergency Loan Program (Provides Interest-Free loan to people in various rent situations): (905) 527-7479

Human Resources – Careers at the City of Hamilton

Phone: (905) 546-4462
Web Site: www.myhamilton.ca/myhamilton/CityandGovernment/CityServices/Careers/

Legal Aid / Clinics

Legal Aid Ontario (Covers Criminal, Family, Mental Health, some Civil Litigation and refugee claims): (905) 528-0134

Community Legal Clinics (Covers Landlord/Tenant matters, social assistance, employment insurance, disability, pensions, and WSIB appeals)

• Dundurn Community Legal Services (for residents West of Sherman Avenue):
  (905) 527-4572
• McQueston Legal & Community Services (for residents East of Sherman Avenue):
  (905) 545-0442

Libraries

Barton Library
Information Desk: (905) 546-3450
Circulation & Renewals Desk: (905) 546-3425

General Inquiries
Phone: (905) 546-3200
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hpl.ca

M.P. & M.P.P.s

M.P.P. Andrea Horwath (Provincial Issues)
Phone: (905) 544-9644
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

M.P. David Christopherson (Federal Issues)
Phone: (905) 526-0770
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Ontario Works

Phone: (905) 546-4800
Web Site: www.hamilton.ca/HealthandSocialServices/SocialServices/OntarioWorks/

Parking (Violations, Street Regulations, Tickets, etc.)

Phone: (905) 540-6000
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/parking/

Parks Maintenance

Phone: (905) 546-2489
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/CityDepartments/PublicWorks/Parks/

Police

Emergency: 911
Non-Emergency / General Inquiries: (905) 546-4925
Landsdale-Stinson Community Policing Centre: (905) 546-4420
Crime Stoppers (to report crimes anonymously): (905) 522-8477

Police Services Board
Phone: (905) 546-2727
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamiltonpolice.on.ca

Property Assessments (MPAC)

Phone: 1-866-296-6722
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.mpac.ca

Public Health

Phone: (905) 546-3500
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/HealthandSocialServices/PublicHealth/

Risk Management (Processes Damage Claims against the City)

Phone: (905) 546-2424, Ext. 5742
Web Site: www.hamilton.ca/CityDepartments/CorporateServices/RiskManagement/

Roads & Sidewalks Maintenance

Phone: (905) 546-2489
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/CityDepartments/PublicWorks/RoadMaintenanceOperations/

Public Health

Phone: (905) 546-3500
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/HealthandSocialServices/PublicHealth/

Community Care Access Centre (CCAC) - Hamilton Office (deal with Long Term Care Placements, Health Supports, etc.)
Phone:  (905) 523-8600
Web Site:  http://www.ccac-ont.ca/Content.aspx?EnterpriseID=4&LanguageID=1&MenuID=1

Snow Removal

On Public Property: (905) 546-2489
On Private Property (only after 24 hours of the snowfall stopping): (905) 546-2782

Snow Angels (Volunteer Snow Removal Service)
Phone: (905) 523-1910
Web Site: www.volunteerhamilton.on.ca/svc_snowangels.php

Helping Hands (Low Cost Snow Removal Service)
Phone: (905) 546-3057
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Special / Community Events

Phone: 905-546-2424, Ext. 4646 or Ext. 2747
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/CultureandRecreation/CommunitySpecialEvents/

Street Lights (New Requests, Alleyway Lighting, Broken Lights)

Phone: 905-546-2098

Tourism & Visitor Information

Phone: (905) 546-2666
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.tourismhamilton.ca

Traffic

General Inquiries: (905) 540-5920
Damaged / Malfunctioning Signals or Signs: (905) 546-4376
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/CityDepartments/PublicWorks/TrafficEngineeringAndOperations/

Transit

HSR
Administration: (905) 528-4200
Information: (905) 527-4441
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/hsr

DARTS
Phone: (905) 529-1717
Web Site: www.dartstransit.com

Burlington Transit
Phone: (905) 639-0550
Web Site: cms.burlington.ca/Page146.aspx

GO Transit
Phone: 1-888-438-6646
Web Site: www.gotransit.com

Utilities

Horizon Utilities (Hydro)
General Phone: (905) 522-9200
Outages: (905) 522-6611
Emergencies: 911
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.horizonutilities.com

Union Gas (Natural Gas)
General Phone: 1-888-774-3111
Gas Leaks or Odour Detections: 1-877-969-0999
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.uniongas.com

Bell Canada (Telephone)
General Phone: 1-800-668-6878
Technical Support: 611
Web Site: www.bell.ca

Cogeco (Cable)
General Phone: 905-333-5522
Technical Support: 905-333-5433
Web Site: www.cogeco.ca

Water & Sewer Maintenance

Phone: (905) 546-4426
E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web Site: www.hamilton.ca/water